Privacy Policy

This document is to explain how we treat personal information about you with respect and discretion while fulfilling our organization goals. We try to involve personal info about you as little as possible. We do this out of our own desire and according to the general data protection regulations (GDPR) by the EU and the CCPA in California. This policy applies to personal information, energy usage and utility account information gathered from our website and information obtained from your utility when you authorize SJVCEO to access energy and account data.

We use Google Analytics to track what our website visitors do

We do this to understand what content our website visitors like and what they may not find interesting. We can then put more effort into creating content and services that is appreciated by members, vendors/partners, and the public.

We do not obtain any personal information about you, not even an IP address, using Google’s tracking tools. We only see things like ‘this many (just a number) people have visited this page’, ‘that many clicked that link’ and ‘according to Google’s data that we have no access to, this many of our website visitors are in this country or state.’ The same principle applies to other tracking tools and cookies we may use. They give us valuable information about what our visitors have viewed and interacted with while at our website, but no information about who our website visitors are. Google’s here: https://www.google.com/policies/privacy

Utility Connections

Authorizing access to your utility data will allow your utility to send us the information about your company, facility/building information, account information and energy usage data. By connecting your account with a utility, you grant us the right to store the information obtained through the utility. Still, we only store what is necessary for the relationship with you.

Privacy Laws and Rights

GDPR Information: https://gdpr-info.eu
EU’s GDPR regulation grants you the right, at any point in time and at no charge, to:

  • Ask to see what personal information we have about you – all of it.

  • Correct any information about you that may have changed.

  • Get the personal information transferred, but this not applicable for our service.

  • Restrict in some way the utilization of the personal information that we have about you.

  • ‘To be forgotten’, meaning that all info about you will be eradicated.

CCPA Information: https://oag.ca.gov/privacy/ccpa
California’s CPPA grants users the following rights:

  • The right to know about the personal information a business collects about them and how it is used and shared;

  • The right to delete personal information collected from them (with some exceptions);

  • The right to opt-out of the sale or sharing of their personal information; and

  • The right to non-discrimination for exercising their CCPA rights.

  • The right to correct inaccurate personal information that a business has about them; and

  • The right to limit the use and disclosure of sensitive personal information collected about them.

What we do with the information about you and your organization

We only get your personal or organizational information when you explicitly allow it when connecting a utility. This does not apply to regular web users. It only applies to partners with a login to our site. We use this information to run energy efficiency projects, audits, and reports.

Data privacy and security

In case of a data breach, we will inform the subject of the personal data compromised as soon as possible after detecting the breach. We will then cooperate with the people in question to minimize any possible harm from the breach.

Business critical and fraud prevention data

We capture some data strictly to ensure website, network, and information systems availability and security. Some of this data might include IP addresses and information about your browser. We do not use this information to target any communications and marketing material to you. We use this data to ensure our site is working and blocking malicious actions towards it.

Updates to this privacy policy and exercising your rights.

This privacy policy will be updated from time to time. This may occur because of a change in legislation, or because we have introduced a new service that processes personal information. We will not spam all the people we have personal information about regarding the update; we hope that you will look at this page on our website and the date in its topic. If the date seems newer than when you last read it, you should read it again to see if you agree with the renewed privacy policy.

If you would like to submit a request regarding your rights under the GDPR or the CCPA, please submit your request in writing to itdept@sjvceo.com with the subject line “CCPA Request” or “GDPR Request”. You can also submit a request by calling +1-877-748-0841. We will try to process your request soon after receiving it, but may use the time allowed under law, which may be different under which law the request is made. See links to CCPA/GDPR above for more information.

Thank you so much for taking the effort to read our privacy policy.