SCE | Connecting with our Communities
Additional Tips for Saving Monthly
Complete annual maintenance — Fix leaky faucets and pipes. Hot water leaks cause increased demand on the water heater which increases natural gas use. And don’t forget to test air ducts for leaks. Leaky ducts can cost between 10 to 30 percent in heating costs.
Set a programmable thermostat —With a programmable thermostat, you can adjust the temperature during on peak hours of 4 p.m. to 9 p.m. adjusting the thermostat by a few degrees or shutting down you’re your heater when not in use can significantly reduce heating costs. To learn more, visit sce.com/sep.
Use small appliances — Instead of using the oven, use small appliances such as a microwave, toaster oven or slow cooker. They use less energy and won’t add much heat to your home.
Shift to Save — Shift some of your energy use outside of higher-priced on-peak hours of 4 p.m. to 9 p.m. Simple ways to shift include doing laundry or running your dishwasher during off-peak or super off-peak periods.
TOU Reminder Text Alerts — To help you remember TOU peak period hours, we are pleased to offer you TOU Text Alerts. These alerts are daily text notifications, sent on weekdays only, to help remind you of on-peak and/or off-peak periods. To receive TOU Text Alerts, go to scetextalert.com.
How can YOU save on your monthly energy bill?
Get Discounts on Your Energy Bill
Our CARE/FERA programs can lower energy billsfor qualifying customers. CARE can reduce energy bills by up to 30%, while FERA can reduce bills by 18%. Easily apply with one 2-minute application at sce.com/care.
Save on Medical Equipment Energy Use
Households that use electric medical equipment have greater energy needs. With our Medical Baseline Allowance program, you receive an additional 16.5 kilowatt-hours (kWh) of electricity per day at the lowest baseline rate to help offset the cost of operating your medical equipment. Learn more at sce.com/MBL
What If I can’t pay my bill on time?
Pay Your Bill Over Time
Through our Payment Arrangements program, we work with eligible customers to create a payment plan that gives you more time to pay your bill, including spreading payments out up to 12 months. If you’ve previously had a payment arrangement, you’re eligible to apply again. Learn more at sce.com/PayLater
Debt Forgiveness for CARE/FERA Customers
Customers who are enrolled in our CARE/FERAprograms and have qualifying past-due bills may be able to participate in our Arrearage Management Plan (AMP). AMP will forgive up to $8,000 in eligible late payments. Discover more at sce.com/amp or call1-877-407-2317.
Long-term Payment Assistance for Past-Due Balances
If you have a past-due balance on your account, you may have been automatically enrolled in our Pandemic Debt Relief program.
If you would like to opt out, please visit sce.com/payplanoptout
What if I need help with just one payment?
Get Help from Your Community
With our Energy Assistance Fund, your community members are there to help. Qualifying customers can receive one-time monetary assistance with their energy bill. Find out how to apply at sce.com/EAF
Take Advantage of Federal Assistance
You may qualify for federal assistance with a one-time payment toward your energy costs through the Low-Income Home Energy Assistance Program (LIHEAP). Apply online at csd.ca.gov/energybills