Let PG&E Speak Your Language
PG&E wants to make sure it is contacting you in your preferred language. Things like bills, critical safety communications and other messages, when available, will be delivered in the language of your choice. If you would like to update your contact information or change your language preference (if your preferred language is available) log in to your online account at pge.com or call PG&E at 1-800-743-5000 so a customer service representative can help you.
In addition to your language preference, another important update that needs to be made (if needed) is your contact information! In the era of scams, wildfire safety, and many other factors, it is imperative the PG&E has the accurate contact information for you so they can avoid any issues that may arise. Keeping customers aware of key updates and messages is how PG&E can best serve you and your household, so make sure to log in to your account and double the contact information listed.
Interested in more? Click below to read through a few more articles that may help you understand how to receive the most accurate content from PG&E.
“Does PG&E verify my phone number to ensure that I can receive text messages?”
“How do I update the email address I use to receive alerts and notifications?”
“I changed my email address online, but my bills are still going to my old email address. Why?”